Field sales software allows small and large sized sales teams to manage prospects and customer data with greater agility than the old-school rolodexes, notepads, spreadsheets and other manual tools. This type of sales software enables businesses to optimize productivity and efficiency for their field reps, letting them spend more time on selling and less on administrative tasks.
A capable field sales management software solution will include a suite of tools designed to address the needs and challenges that are unique to field sales organizations and reps. These tools should work seamlessly together to provide a cohesive, streamlined user experience for everyone in the organization.
One of the biggest challenges that field sales managers face is managing their teams’ calendars and travel schedules effectively. They also have to balance their team’s schedule with customers’ availability and other business priorities. A capable mobile sales management platform can streamline and automate scheduling, dispatching and dynamic routing for field reps and managers, reducing the amount of time that is spent on these admin-intensive tasks.
In addition, a quality mobile field sales management platform will provide real-time visibility into the location and status of each member of the field sales team at any given point in time. This will enable managers and business leaders to identify potential issues before they become significant problems, allowing them to address them immediately. It will also allow them to see how their team is performing in terms of sales numbers, productivity levels, and on-time arrivals.
The ability to track and analyze key performance metrics is essential for any successful sales team. A great field sales software solution will provide a wealth of customizable reports and dashboards to help your sales leadership understand and monitor their team’s performance. Some of the most useful reports for field sales management will be those that compare performance across specific categories, such as revenue, wins and losses, and product lines and regions.
Another important factor to consider when selecting the best field sales software is its ability to integrate with the apps, systems and other tools that are already in use by your team. The best sales technology solutions will offer flexible features that are customizable to the unique requirements of your team and business, as well as the capabilities of the existing systems you have in place.
It’s also important to make sure that the field sales software you choose is compatible with other systems and apps your company uses, such as CRM, HR, IT, payroll, and accounting systems. Choosing an incompatible tool could cause more headaches than it’s worth down the line.
Finally, a top-of-the-line mobile field sales management solution will deliver real-time analytics and predictive analytics that can be used to drive strategic decision-making in the field and office. It will also be able to capture and deliver only the most relevant data points that are critical to your retail business. This kind of actionable information is necessary to drive measurable results for your field sales team and to achieve the goals you have set for them in today’s Retail 4.0 environment.